Services

Support

IT Management

Development

IT Consultancy

Training

We offer support on a scheduled regular basis, or casual callouts for those emergency situations.

Many of our clients find that they benefit from holding a MyIT contract. This partnership arrangement allows for a closer relationship between Xcite and yourselves. You know your company back to front. You know what systems you rely on to stay productive. You know how skillful your staff is. But do you know how to maintain those systems? Are you making the best use of them? Could your staff put their skills to use in better ways? Are you as productive as you could be?

You know your business, we know your systems. Partnering together, we can achieve your objectives in ways you've never imagined.

- Contact us if you'd like more information or would like to arrange a visit by a consultant.

- Understand more about the thinking and benefits that went into creating the MyIT partnership program.

XciteLogic pride themselves on their technical knowledge and expertise. Our track record of exemplary support to our clients speaks for itself. Our years of experience in the publishing industry enable us to solve your problems quickly and accurately, leaving you to concentrate on what you do best.

XciteLogic developed the MyIT concept with the aim of assisting businesses that rely heavily on technology to take a more active approach to managing these resources, and the way they impact on their businesses. As we developed MyIT we kept the following three questions in mind.
> Why does my business need IT Management?
> Why should I pay somebody to do this?
> Why should I choose XciteLogic?

Help manage your information and production with customised database development. Automate your workflow to save time. Implement a Standard Operating Environment to enhance the reliability of your computer systems and reduce downtime.

> Filemaker and OpenBase Database systems
> Applescript Automation
> Standard Operating Environements
> Webserver setup - MySQL, PHP, TomCat, WebDAV

Why Us?

> We understand the theory behind relational databases. Build it correctly at the beginning, and your investment will grow with you.
> We can build systems that span both Mac and PC platforms.
> Our thorough knowledge of publishing technologies and the industry allow us to identify and implement effective automation systems.
> Our training and formal project management procedures help deliver systems that are reliable, on time and to budget.

Let us use our extensive experience and training to improve your IT systems. We can help you plan your IT investment with a comprehensive strategy report. Purchase the hardware and software you really require to do the work. Protect your knowledge and assist maintenance with IT policy and procedure documentation. Optimise your workflow to provide your customers with better service while improving your productivity and profit.

> Strategy Plans
> Purchasing Specs / Req
> Policy and Procedure Documents
> Workflow Evaluation

Why Us?

> We have well developed research techniques and information channels.
> Clear and concise technical writing skills.

We can provide onsite training to help your operators utilise the tools at their disposal. Don’t upgrade your software without upgrading your operator.

Why Us?

> We will come to you and train in the environment you work in.
> We’re not classroom trainers – we know the industry.
> Certified trainers.