|
CI5 - Onsite Professionals/Education [Onsite Team]- Simon Hancock WOZ - Onsite Graphics [Onsite Team]- Sean Cunneen- Ben Vroomans - Will Smits - Michael Lester Our onsite teams provide support and maintenance, incident and problem resolution, develop client strategy, solution scoping and development, client documentation, projects and installations. They work tirelessly to deliver their clients specialised services and maintain a focus in their industry sector. Supporting the onsite teams is the XciteLogic help desk. Now most companies will state that they have a help desk, yet you find you’re talking to the receptionist. At XciteLogic we have two full time staff that answer your enquiries and either work through the problem with you or assess and assign an onsite technician. Xcellerate - Help Desk Team- John Boyland- Michael Jolakoski The in-house team make a great latte on-demand and provide remote support, incident management, scheduling, quotes, monitoring, configurations, RA Management and client documentation. MX2 - Administration Team
- Carole McMillen Tony is the Managing Director of XciteLogic and is unsure of which team he slots into, but in all reality its Tony’s job to be across all teams and focus on XciteLogic’s philosophy in delivering solid relationships and focused customer service. Tony and Sean started XciteLogic 7 years ago out of the shed in Tony’s backyard and have grown the business into the number one IT solutions company in Perth. With over 30 years experience between them they bring a wealth of knowledge to the industries they service, but never lose sight of who made them number one – their clients. |